Shipping Policy | GreenPup Supply

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Order Processing

We process and ship all orders within 1–3 business days after your purchase is confirmed.
Please note that orders placed on weekends or holidays will be processed the next business day.

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Shipping Times

We currently ship to addresses within the United States only.

Estimated Delivery Times:

• Standard Shipping: 5–10 business days

Shipping times may vary slightly depending on your location and carrier delays outside of our control.

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Shipping Costs

We offer free shipping on all orders over $50!
For orders under $50, a standard flat shipping rate of $4.95 applies.

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Order Tracking

Once your order has been processed and shipped, you will receive a tracking number by email.
You can use this number to follow your package's journey to your door!

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Address Accuracy

Please double-check that your shipping address is correct before completing your purchase.
GreenPup Supply is not responsible for orders shipped to incorrectly provided addresses.

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Lost or Delayed Packages

If your package is significantly delayed or appears lost, please contact us at greenpupsupply@gmail.com.
We’ll work with you and the carrier to resolve the issue as quickly as possible.